Privacy Policy

Introduction

This Privacy Policy describes how K K GERMAN LANGUAGE INSTITUTE and its affiliates (collectively “K K GERMAN LANGUAGE INSTITUTE, we, our, us”) collect, use, share, protect, or otherwise process your information/personal data through our website https://kkgerman.in/ (hereinafter referred to as the Platform). Please note that you may be able to browse certain sections of the Platform without registering. We do not offer any product/service outside India, and your personal data will primarily be stored and processed in India. By visiting this Platform, providing information, or using any product/service, you agree to be governed by the terms of this Privacy Policy and the laws of India, including applicable data protection and privacy laws.

Collection

We collect your personal data when you use our Platform, services, or otherwise interact with us. This includes personal information provided during sign-up, such as name, date of birth, address, phone number, email, and proof of identity or address. With your consent, we may collect sensitive data, such as payment information or biometric data (e.g., facial features) to enable certain features. You can choose not to provide certain information by opting out of services or features on the Platform. We may also track your behavior and preferences to enhance the Platform experience. If personal data is collected through a third-party partner, you are subject to their privacy policies, and we recommend reviewing them.

Usage

We use your personal data to provide the requested services, assist sellers and partners, enhance the user experience, resolve disputes, troubleshoot issues, and conduct research. Your personal data may be used for marketing purposes, and we provide the option to opt out. We also use the data to prevent fraud, ensure security, and enforce our terms. Please note that opting out of data sharing may impact the services we can provide.

Sharing

Your personal data may be shared within our group entities and affiliates, who may also market products to you unless you opt out. Additionally, we may share data with third parties, including logistics partners, payment providers, and reward programs, for order fulfillment or to comply with legal obligations. Personal data may be disclosed to law enforcement if required by law or to protect our users and the public.

Security Precautions

We adopt reasonable security practices to protect your data from unauthorized access, loss, or misuse. While we strive to secure data transmission, we cannot guarantee complete security. Users are responsible for protecting their login credentials and ensuring secure use of the Platform.

Data Deletion and Retention

You can delete your account via your profile settings, which will result in the loss of all associated data. We may delay deletion if there are pending services or claims. We retain personal data only as long as required for its original purpose or to comply with legal obligations. Some data may be retained in anonymized form for analysis or research.

Your Rights

You can access, update, or rectify your personal data through the Platform. If you wish to withdraw consent for data processing, you may contact our Grievance Officer. Please note that withdrawal of consent will not affect services retroactively and may limit future access to certain services.

Consent

By using the Platform, you consent to the collection, use, and sharing of your data as described in this Privacy Policy. If you share personal data on behalf of others, you confirm that you have their consent. You also consent to receiving communications via SMS, messaging apps, or email. To withdraw your consent, contact the Grievance Officer, and we will verify your request before processing it.